
Poor customer service costs £28 billion per year in lost productivity
Brits dealing with customer service issues during office hours cost their employers £28 billion per year in lost productivity, new research reveals today.

Brits dealing with customer service issues during office hours cost their employers £28 billion per year in lost productivity, new research reveals today.

The Federation of Small Businesses (FSB) has welcomed the appointment of Paul Uppal as the first ever Small Business Commissioner.

To tie in with National Work Life Week, research has revealed that many self-employed people in the UK are working excessively long hours without taking any holidays.

What scares you most about your career? Interviews can be terrifying while the thought of giving a public presentation can send shivers down your spine. If…

Nearly two-thirds of workers say men are less committed to their career if they take up shared parental leave according to a new report.

Channel 4 Catching The Tax Dodgers ‘star’ and PR Guru Richard J Hillgrove was made Bankrupt today at The Royal Courts of Justice on The Strand.

Mindful Chef, the health-focused food box company backed by sports stars including Victoria Pendleton CBE, Sir Andy Murray and Will Greenwood MBE, has selected Crowdcube to raise its…

UK manufacturing figures released today showed steady growth for September, with increasing production, new orders and jobs for the sector.

According to research senior IT decision makers say that more cyber risks are being created outside of the IT department’s visibility; yet it remains IT’s responsibility to…

Business Secretary has today announced the universities that will lead pioneering research into next generation of battery technology

An interest rate swap is a form of derivative in which two parties exchange the interest rates that they hold on securities such as stocks and…

The increasingly popular Bacs and its payment services are helping businesses in the UK process payments faster and more efficiently.

As the Conservative Party Conference continues today in Manchester, the British Chambers of Commerce has called on the governing party to demonstrate competence and coherence –…

The value of classic cars is dropping for the first time in more than a decade, because there aren't enough old-fashioned mechanics to fix them.

One of UK's largest supermarket chicken suppliers has suspended operations after an investigation allegedly exposed food safety breaches.