Opinion
Customer service predictions for the future
The way that customers interact with businesses is far different than it used to be, largely due to rising competition.
Sunday 8 November 2026
The way that customers interact with businesses is far different than it used to be, largely due to rising competition.
New Government statistics have revealed half of UK businesses suffered a cyber security breach or attack in the last 12 months; rising to two-thirds among medium…
Should businesses embrace the rising trend of the returnship?
Entrepreneurs in their 20s prioritise influence and impact on local community compared with older generations
You know you shouldn’t have broken the speed limit; you know why the limits are in place and you’re very remorseful. You could have caused a…
Online gambling is a growing industry, with portable, online devices making it increasingly easier for people to gain access to the web and play games, bet…
The British Chambers of Commerce (BCC) is delighted that its immediate past-president, Nora Senior, has been recognised with a Commander of the Order of the British…
Amazon.com Inc. will acquire Whole Foods Market Inc. in a $13.7 billion deal, marking the biggest transaction ever for the e-commerce giant as it pushes deeper…
Steve Sasson was an electrical engineer working at Kodak when, in 1975, he designed the first ever prototype digital camera which was bigger than a toaster.
In order to double the number of SME exporters, the government and the finance industry are focussing on providing support and HSBC is the first bank…
The political arena is in turmoil (again!), the economy is facing a period of uncertainty and volatility and Brexit negotiations are set to begin in just…
Negotiations over Britain's exit from the EU will begin on Monday.
Norfolk is a hotspot for reported dating fraud, while in Surrey investment scams are a particular concern and mid-Wales has relatively high levels of reported computer…
While most people think of London as the country’s premier business hub, the high price of commercial property drives up wages for workers while the high…
The Duke of York has said that UK businesses face several years of uncertainty and upheaval due to Brexit.