Georgina Badine - Columnist https://bmmagazine---co---uk.lsproxy.app/author/georgina-baldine/ UK's leading SME business magazine Thu, 08 Jan 2026 09:35:50 +0000 en-GB hourly 1 https://wordpress.org/?v=7.0 https://bmmagazine---co---uk.lsproxy.app/wp-content/uploads/2025/09/cropped-BM_SM-32x32.jpg Georgina Badine - Columnist https://bmmagazine---co---uk.lsproxy.app/author/georgina-baldine/ 32 32 Finding Your Voice: Confronting Workplace Bullying and Sexual Harassment https://bmmagazine---co---uk.lsproxy.app/columns/finding-your-voice-confronting-workplace-bullying-and-sexual-harassment/ https://bmmagazine---co---uk.lsproxy.app/columns/finding-your-voice-confronting-workplace-bullying-and-sexual-harassment/#respond Sat, 20 Dec 2025 09:28:35 +0000 https://bmmagazine---co---uk.lsproxy.app/?p=167883 sexual harassment

The statistics present a stark business reality. Research indicates that nearly one in three UK workers experience bullying during their careers, whilst sexual harassment remains persistently underreported despite heightened regulatory scrutiny.

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Finding Your Voice: Confronting Workplace Bullying and Sexual Harassment

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sexual harassment

The statistics present a stark business reality. Research indicates that nearly one in three UK workers experience bullying during their careers, whilst sexual harassment remains persistently underreported despite heightened regulatory scrutiny.

Behind each statistic lies productivity loss, potential litigation, and reputational risk. Yet the human cost, employees who feel silenced, diminished, and trapped, remains the most urgent concern for forward-thinking organisations.

After years working alongside individuals navigating these experiences, one truth persists: finding your voice isn’t merely an act of courage, it’s a fundamental right that organisations must actively protect rather than inadvertently suppress.

Before organisations can respond effectively, clarity is essential. Workplace bullying manifests as repeated, unreasonable behaviour directed at individuals or groups that creates health and safety risks. This transcends occasional professional disagreements. We’re examining persistent patterns: public humiliation, deliberately withholding business-critical information, systematic exclusion from decision-making forums, and professional isolation.

Sexual harassment constitutes unwanted conduct of a sexual nature that violates dignity or creates intimidating, hostile, degrading or offensive environments. The spectrum ranges from inappropriate appearance-related comments and sexual jokes to unwanted physical contact, requests for sexual favours, and sharing explicit materials. After 14 years in financial services, I recognise these patterns intimately.

Critically, intent is irrelevant. If conduct causes discomfort and would reasonably be considered offensive, it constitutes harassment regardless of whether perpetrators claim they were “just joking.” The line between bullying and sexual harassment often blurs, particularly when harassment involves power dynamics mirroring bullying tactics. Both diminish professional standing and undermine organisational culture.

Strategic Response Frameworks

Effective organisational response requires understanding individual protection strategies before implementing systemic solutions.

Employees must record incidents immediately, dates, times, locations, specific words or actions, witnesses, and impact. Evidence collection, screenshots, e-mails, messages—create irrefutable records that withstand scrutiny when memories fade or details are disputed.

Clear statements such as “That comment is inappropriate and must stop” or “This behaviour constitutes bullying and needs to end” can prove powerful. Perpetrators rely on ambiguity and silence; directness disrupts established patterns.

Harassment thrives in isolation. Identifying trusted colleagues who can corroborate experiences or who face similar treatment strengthens cases significantly. Patterns of behaviour prove harder to dismiss than isolated incidents.

At Invicta Vita, we develop personalised strategies acknowledging both emotional complexity and practical business realities. We help individuals assess circumstances, understand options, and build response plans prioritising wellbeing whilst protecting professional interests. Solutions range from formal complaints to strategic exits or negotiated departures. No single path exists, and informed choice, never coercion, must guide decisions.

The psychological toll of workplace harassment carries measurable business costs. Anxiety, depression, hypervigilance, insomnia, and stress-related physical symptoms represent common responses to sustained mistreatment. Early recognition proves essential for individual recovery and organisational risk management.

When harassment extends beyond office hours, mentally or digitally, damage compounds exponentially. Organisations must model healthy work-life separation: respecting evening and weekend boundaries, limiting after-hours communications, and creating clear rituals marking workday conclusions.

Access to therapists understanding workplace trauma provides tools for processing experiences whilst maintaining professional identity. Cognitive behavioural approaches counter negative self-talk that harassment installs. Organisations that facilitate confidential professional support demonstrate genuine commitment to employee wellbeing.

Professional peer support groups and specialist organisations offer perspective, validation, and practical guidance during isolation periods. Progressive organisations facilitate these connections rather than viewing them as threats.

The Worker Protection (Amendment of Equality Act 2010) Act 2023, effective October 2024, represents a fundamental shift in employer accountability. Employers now carry legal duty to take reasonable steps preventing sexual harassment of workers. This transcends reactive incident response—it’s a proactive obligation with teeth.

Compliance requirements include comprehensive risk assessments, clear policy implementation, mandatory training programmes, and functional reporting mechanisms. The legislation introduces third-party harassment liability, meaning employers face accountability when clients, customers, or contractors harass staff.

The Equality Act 2010 provides primary protection against harassment related to protected characteristics including sex, race, disability, age, religion, and sexual orientation. Employees retain rights to raise grievances, protection from victimisation, and access to employment tribunals. Time limits matter critically, generally three months minus one day from incidents, making prompt legal consultation essential.

Non-compliance carries significant costs: tribunal awards, reputational damage, talent retention challenges, and productivity losses. Forward-thinking organisations view compliance not as a regulatory burden but as competitive advantage in talent markets increasingly prioritising workplace culture.

The HR Function: Redefining the Role

Here’s the uncomfortable truth that business leaders must confront: HR serves organisational interests first. Whilst many HR professionals bring genuine compassion and integrity, their primary obligation involves protecting companies from legal and reputational risk. When harassers hold significant power or generate substantial revenue, profound conflicts of interest emerge.

I’ve observed capable HR teams navigating these tensions with integrity—conducting thorough investigations and recommending meaningful consequences regardless of perpetrator status. I have also witnessed HR departments prioritising damage control over justice, pressuring complainants toward inadequate resolutions, or conducting investigations designed to reach predetermined conclusions.

The strategic question: Should businesses demand more of HR? Absolutely. But structural reform requires realistic acknowledgment of systemic constraints. Meaningful change requires:

  • Board-level accountability flowing downward through all management levels
  • Independent complaint mechanisms with genuine authority
  • Cultures where speaking up carries protection rather than merely rhetorical praise
  • Transparent investigation processes with qualified, impartial investigators
  • Consistent consequences regardless of perpetrator seniority or revenue generation

When employees approach HR, strategic documentation matters. Written complaints trump verbal conversations. Specific investigation timelines, investigator qualifications, and process transparency must be standard. Both parties document everything—power balance requires it.

The Organisational Imperative

For business leaders, the message is clear: workplace harassment represents enterprise risk requiring strategic mitigation. The costs, legal, reputational, and cultural, of inadequate response exceed prevention investment by orders of magnitude.

Employees deserve workplaces where dignity is non-negotiable and contributions are valued. When environments cannot provide this, talented individuals increasingly exercise their most powerful option: taking their skills elsewhere. That’s not defeat, that’s market dynamics punishing cultural failures.

Organisations with robust anti-harassment frameworks, transparent reporting mechanisms, and consistent accountability attract and retain top talent. Those treating harassment as PR problems face mounting difficulties in increasingly transparent talent markets where culture reputations spread rapidly through professional networks and employer review platforms.

The system remains imperfect, but organisations are not powerless. The question isn’t whether to invest in comprehensive harassment prevention, it’s whether your business can afford not to. In an era where culture is currency and talent is a competitive advantage, the answer becomes increasingly obvious.

Your employees’ voices matter. Your response to them defines your organisation’s character, competitive position, and long-term viability. Strategic wisdom demands nothing less than comprehensive action.

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Finding Your Voice: Confronting Workplace Bullying and Sexual Harassment

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Why we must give graduates a chance: Building teams that blend youth with experience https://bmmagazine---co---uk.lsproxy.app/opinion/why-we-must-give-graduates-a-chance-building-teams-that-blend-youth-with-experience/ https://bmmagazine---co---uk.lsproxy.app/opinion/why-we-must-give-graduates-a-chance-building-teams-that-blend-youth-with-experience/#respond Thu, 30 Oct 2025 12:50:33 +0000 https://bmmagazine---co---uk.lsproxy.app/?p=165972 When I founded Invicta Vita, I knew that building an exceptional team would be the cornerstone of our success. What I didn't anticipate was how fundamentally my thinking about hiring would evolve.

When I founded Invicta Vita, I knew that building an exceptional team would be the cornerstone of our success. What I didn't anticipate was how fundamentally my thinking about hiring would evolve.

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Why we must give graduates a chance: Building teams that blend youth with experience

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When I founded Invicta Vita, I knew that building an exceptional team would be the cornerstone of our success. What I didn't anticipate was how fundamentally my thinking about hiring would evolve.

When I founded Invicta Vita, I knew that building an exceptional team would be the cornerstone of our success. What I didn’t anticipate was how fundamentally my thinking about hiring would evolve.

Today, I find myself challenging the very assumptions that once guided my recruitment decisions, particularly around age and career stage. The question that now drives our approach is simple yet profound: what truly matters when building teams for tomorrow’s challenges?

The traditional hiring playbook has long favoured a predictable trajectory. Fresh graduates for energy and moldability. Mid-career professionals for immediate expertise. Senior hires for leadership. It’s neat, linear, and increasingly obsolete. In today’s rapidly evolving business landscape, this conventional wisdom isn’t just limiting, it’s leaving extraordinary talent untapped and organisations vulnerable to the very disruption they claim to be preparing for.

Yet we’re facing a paradox that should alarm every business leader: thousands of highly skilled graduates remain unemployed or underemployed, their potential squandered whilst organisations complain about talent shortages. We’re failing an entire generation of talented individuals who have invested years in their education, often accruing significant debt, only to find doors closed because they lack “experience.” This isn’t just a social issue, it’s an economic imperative and a missed opportunity of staggering proportions.

The case for graduates has never been stronger. Beyond their digital fluency and fresh perspectives, they represent untapped potential at a critical moment. They enter organisations without preconceived notions about “how things should be done.” They question legacy processes not from cynicism but from genuine curiosity. When paired with experienced mentors, this questioning becomes a catalyst for innovation rather than disruption for its own sake. I’ve watched graduate hires identify inefficiencies that seasoned team members had long stopped noticing, simply because they approached problems with fresh eyes.

Moreover, today’s graduates bring capabilities that previous generations simply didn’t possess. They’re conversant with AI tools, comfortable with rapid technological change, and often possess a global perspective shaped by diverse educational experiences and digital connectivity. They understand emerging consumer behaviours because they are those consumers. Dismissing this insight because it comes wrapped in inexperience is strategic shortsightedness.

We also have a responsibility here that extends beyond business advantage. Every graduate we employ becomes a taxpayer, a consumer, and a contributor to economic growth. Every graduate we overlook risks becoming disillusioned, their skills atrophying, their potential diminishing. The social and economic cost of a lost generation of talent cannot be overstated. As business leaders, we have both the power and the obligation to break this cycle.

I’ve witnessed this firsthand at Invicta Vita. Some of our most innovative solutions have come from graduate hires working alongside career changers who brought unconventional perspectives to familiar problems. Our most adaptable team members have included fresh graduates who absorbed new methodologies instantly, as well as professionals in their fifties who embraced new technologies with enthusiasm that surprised even themselves. Meanwhile, we’ve seen recent graduates demonstrate strategic thinking that belied their years. These experiences have taught me that the intersection of diverse experiences, ages, and career stages isn’t just beneficial, it’s essential for organisational resilience.

Career changers represent another underutilised talent pool worth championing. These individuals have made conscious decisions to redirect their professional lives, often at considerable personal cost. What they bring isn’t just transferable skills, it’s proven adaptability, risk tolerance, and a hunger to learn that can’t be taught. I’ve seen former teachers become exceptional project managers, their classroom experience translating seamlessly into stakeholder management.

Midlife hires deserve particular attention because they challenge our most persistent biases. The notion that professionals over forty-five are somehow less adaptable or tech-savvy is not just offensive, it’s demonstrably false. What this demographic offers is invaluable: pattern recognition across economic cycles, emotional intelligence honed through decades of complex relationships, and often a level of commitment unencumbered by the early-career job-hopping that characterises younger cohorts. They’ve seen trends come and go, giving them the perspective to distinguish genuine transformation from passing fads.

The real magic happens when these groups work together. Intergenerational teams create a dynamic where learning becomes multidirectional. Graduate hires reverse-mentor senior colleagues on emerging technologies and digital trends. Experienced professionals provide context that prevents reinventing wheels or repeating historical mistakes. Career changers ask the outsider questions that challenge groupthink. This cognitive diversity isn’t merely nice to have, research consistently shows it drives better decision-making and innovation.

Building such teams requires intentional effort. Job descriptions must focus on capabilities and potential rather than arbitrary years of experience. Interview processes need to assess learning agility, problem-solving approaches, and cultural alignment rather than checking boxes against predetermined career paths. We’ve moved toward skills-based assessments that reveal how candidates think rather than simply what they know. For graduates especially, we look for curiosity, resilience, and the ability to collaborate, qualities that predict success far better than prior work experience.

Creating an inclusive environment for diverse career stages also demands attention to organisational culture. Flexible working arrangements matter differently across life stages. Graduates might value structured learning opportunities and mentorship programmes, while midlife professionals might prioritise work-life integration. Career development can’t follow a one-size-fits-all model when team members have vastly different starting points and aspirations.

The business case extends beyond innovation and adaptability. Organisations that embrace age and stage diversity position themselves to better understand and serve diverse customer bases. They build succession planning resilience by avoiding the cliff-edge risk of cohort retirement. They enhance their employer brand in markets where talent scarcity increasingly trumps talent selection. And by giving graduates that crucial first opportunity, we create loyalty and shape professionals who will drive our industries forward for decades to come.

Looking ahead, the organisations that will thrive aren’t those with the youngest teams, the most experienced teams, or even the most credentialed teams. They’ll be the ones that recognise talent as a mosaic rather than a monolith. The future belongs to businesses brave enough to look beyond the CV’s chronology and see the capabilities, curiosity, and commitment that transcend age and stage. It belongs to those willing to invest in graduates when they need us most.

The question isn’t whether you can afford to embrace this diversity in hiring. It’s whether you can afford not to.

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Why we must give graduates a chance: Building teams that blend youth with experience

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Creating a space for every voice: How to lead with genuine inclusivity https://bmmagazine---co---uk.lsproxy.app/opinion/creating-a-space-for-every-voice-how-to-lead-with-genuine-inclusivity/ https://bmmagazine---co---uk.lsproxy.app/opinion/creating-a-space-for-every-voice-how-to-lead-with-genuine-inclusivity/#respond Mon, 29 Sep 2025 11:39:59 +0000 https://bmmagazine---co---uk.lsproxy.app/?p=164199 The Bank of England is facing a renewed challenge in its efforts to manage inflation and steer the economy, after fresh data showed starting salaries in the UK rose at their fastest pace in nearly three years.

In today’s fast-moving business world, inclusivity is often spoken about but less often practiced in meaningful ways. True inclusivity goes far beyond ticking boxes, it’s about creating spaces where every voice is heard, respected, and valued.

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Creating a space for every voice: How to lead with genuine inclusivity

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The Bank of England is facing a renewed challenge in its efforts to manage inflation and steer the economy, after fresh data showed starting salaries in the UK rose at their fastest pace in nearly three years.

In today’s fast-moving business world, inclusivity is often spoken about but less often practiced in meaningful ways. True inclusivity goes far beyond ticking boxes, it’s about creating spaces where every voice is heard, respected, and valued.

For SME and SMB leaders, this isn’t just about doing the right thing; it’s about shaping company cultures from the offset that fuel creativity, problem-solving, and long-term growth.

I began my career in banking, where competition was not only encouraged but often celebrated as a measure of success. While this approach drove results, it left little room for inclusivity. Voices that didn’t match the dominant culture, whether through background, gender, or even communication style, were too often overlooked. Collaboration sometimes took a back seat to individual performance.

The result? Many innovative ideas were left unheard, and talented people felt sidelined. I learned that when inclusivity is missing, businesses don’t just lose diversity of perspective, they risk losing their brightest people altogether.

Real inclusivity starts with listening. Leaders sometimes forget that the simplest act, genuinely hearing someone, can have the greatest impact. Listening with intent means seeking out perspectives that don’t mirror your own, asking questions without judgment, and encouraging quieter team members to share ideas in ways that feel safe to them.

Accessibility should be woven into the very fabric of how a company operates, not bolted on afterwards. That may mean making meetings more flexible for neurodiverse employees, ensuring written materials are clear and inclusive, or rethinking recruitment practices to open doors to people who may not have followed traditional career paths. SMEs in particular can be agile here, setting high standards without the bureaucracy that slows larger corporations.

Diverse thinking as a driver of innovation

Inclusivity is not only about representation; it’s also about perspective. When teams bring together people of different backgrounds, disciplines, and life experiences, the results can be transformative. Diverse thinking challenges “the way we’ve always done it” and often sparks the most innovative solutions. For SMEs competing with larger players, this diversity of thought is a real competitive advantage.

Inclusivity is not a one-off initiative, it’s a continual practice that should be integrated into every part of business. Leaders need to model openness and curiosity every day. By doing so, they show their teams that inclusivity is a core value, not a campaign or tick box exercise. Over time, this builds trust, loyalty, and a culture where people feel they belong and want to contribute their best.

At Invicta Vita, we’ve seen that when inclusivity is lived, not just talked about, performance is enhanced. Too often, I’ve seen talented people fade quietly into the background of a business. They lose their voice, not because they lack ideas or drive, but because no one is actively advocating for them. Over time, that silence chips away at confidence, and companies lose out on the richness of their contribution teams become more resilient, creative, and committed. It’s not about perfection, it’s about progress, about creating space for every voice, and recognising that our differences can be our strongest asset.

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Creating a space for every voice: How to lead with genuine inclusivity

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The executive burnout: Why rested founders build better businesses https://bmmagazine---co---uk.lsproxy.app/opinion/the-executive-burnout-why-rested-founders-build-better-businesses/ https://bmmagazine---co---uk.lsproxy.app/opinion/the-executive-burnout-why-rested-founders-build-better-businesses/#respond Wed, 27 Aug 2025 10:43:51 +0000 https://bmmagazine---co---uk.lsproxy.app/?p=162759 I spent fourteen years in the financial services sector, navigating an industry where long hours were simply part of the landscape. Twelve-hour days felt normal, weekend work was expected, and the relentless pace was just how business was done.

I spent fourteen years in the financial services sector, navigating an industry where long hours were simply part of the landscape. Twelve-hour days felt normal, weekend work was expected, and the relentless pace was just how business was done.

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The executive burnout: Why rested founders build better businesses

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I spent fourteen years in the financial services sector, navigating an industry where long hours were simply part of the landscape. Twelve-hour days felt normal, weekend work was expected, and the relentless pace was just how business was done.

I spent fourteen years in the financial services sector, navigating an industry where long hours were simply part of the landscape. Twelve-hour days felt normal, weekend work was expected, and the relentless pace was just how business was done.

Like many of my peers, I equated busyness with productivity and assumed that working harder would naturally lead to better results.

Over time, I began to question whether this approach to work was truly sustainable or effective. This reflection eventually led me to establish Invicta Vita, my organisation dedicated to addressing what I now recognise as one of the most pressing issues in today’s business landscape: executive burnout.

The statistics paint a stark picture of our collective exhaustion. At least 79% of UK employees experience burnout, with around 35% reporting extreme or high levels of burnout. Even more alarming, 88% of UK employees have experienced burnout in the last 2 years. For those in leadership positions, the stakes are exponentially higher. A staggering 75% of C-suite executives are seriously considering leaving their positions for better wellbeing support.

But here’s what troubles me most: we’ve created a culture where admitting fatigue is seen as weakness, where vulnerability is viewed as incompetence, and where rest is perceived as laziness. This toxic narrative is killing our leaders, literally.

As founders and business leaders, we’ve somehow convinced ourselves that suffering is synonymous with success. We wear our exhaustion like armour, boasting about sleepless nights and missed meals as if they were achievements worth celebrating. But what if I told you that this approach isn’t just damaging,  it’s counterproductive?

The research is unequivocal: rest isn’t the enemy of productivity; it’s its greatest ally. When we prioritise sleep, we’re not being indulgent, we’re being strategic. Studies show that sleep-deprived leaders display less emotional self-control and make decisions comparable to someone who is legally intoxicated. Moderate sleep deprivation impairs cognitive abilities to such an extent that someone sleeping six hours for two weeks performs like someone who pulled an all-nighter.

Exercise, too, plays a crucial role in executive performance. Regular physical activity doesn’t steal time from work, it enhances every hour we spend working by improving memory, cognitive flexibility, and emotional resilience. A 2021 study found that aerobic exercise helps individuals recover from mental exhaustion, boosting motivation and overall wellbeing.

At Invicta Vita, we’ve observed a fascinating paradox: the most successful individuals we work with aren’t those who work the longest hours, but those who work the most strategically. They understand that sustainable success requires sustainable practices. They’ve learned to delegate not out of laziness, but out of wisdom. They’ve discovered that saying ‘no’ more frequently allows them to say ‘yes’ to what truly matters.

The shift from hustle culture to rest culture isn’t about working less, it’s about working smarter. It’s about recognising that creativity flourishes when the mind has space to breathe, that innovation emerges from reflection, not just action, and that the best decisions come from leaders who are mentally and emotionally present.

I’ve witnessed this transformation countless times. Founders who initially resist the idea of taking breaks, who view delegation as abdication, gradually discover that rest enhances rather than diminishes their performance. Their creativity returns, their decision-making sharpens, and their teams respond to leaders who are emotionally regulated and mentally clear.

The conversation around executive wellbeing must shift from stigma to strategy. We need to reframe rest as a competitive advantage, not a personal failing. We must challenge the narrative that equates busyness with importance and exhaustion with dedication.

Despite some improvements since 2024, in managing stress and preventing burnout, the UK workforce continues to struggle with the effects, with one in five workers still needing time off work due to mental health struggles caused by stress. This isn’t a personal crisis, it’s an economic imperative. Burnt-out leaders create burnt-out organisations, and burnt-out organisations cannot compete in today’s complex marketplace.

As I reflect on my journey from banker to advocate for executive wellbeing, I’m struck by how revolutionary the concept of rest has become. That something so fundamental to human functioning now requires advocacy speaks volumes about how far we’ve strayed from sustainable success.

The future belongs to leaders who understand that taking care of themselves isn’t selfish, it’s strategic. Who recognise that vulnerability isn’t weakness it’s courage. And who grasp that in a world obsessed with doing more, the ultimate competitive advantage might just be the wisdom to rest well.

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The executive burnout: Why rested founders build better businesses

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