Advice
How to avoid common CRM pitfalls
Customer Relationship Management (CRM) solutions are nothing new; the market was estimated to be worth $26.3 billion in 2015, a 12 per cent increase since 2014.…
Sunday 13 September 2026
Business advice to help you grow your SME and small & medium sized company and help you grow your company
Customer Relationship Management (CRM) solutions are nothing new; the market was estimated to be worth $26.3 billion in 2015, a 12 per cent increase since 2014.…
Have you found a work-around for a common issue in your field? Are you just back from an industry conference, with some insights on the latest…
“A journey of a thousand miles starts with a single step”, as the philosopher Lao Tzu said. But that first step is also one of the…
When you’re starting out in business, it can be tempting to run all of your finances through your personal bank account, rather than going through the…
According to the Federation of Small Businesses, 99.9 percent of the 5.4 million businesses in the UK are SMEs, and they generate roughly half of the…
Winning an award can provide a powerful boost to your business. Not only will it give your company exposure in front of other businesses, potential customers…
Today’s consumers are time-poor, so when it comes to shopping - whether it’s for a pair of shoes or an electrician, convenience and speed shape their…
When I speak from the stage about leadership, I often start by asking the audience three questions....
It can be daunting for any new leader in business, politics or sports – as all eyes will be on them and the expectations from others…
For businesses, platforms like Twitter, LinkedIn and Facebook have become essential components of their customer service and marketing strategies.
Financial professionals need to ensure they’re equipped to spot signs of money laundering within their company, as the European Commission continues to introduce tough new laws.
Believe it or not, it has been 20 years since pay-per-click was first introduced to our screens, which, according to research, was developed by online directory…
Nearly every business stresses its “commitment to unrivalled customer service”, but many fail woefully when it comes to delivering on their promise – with horror stories…
There are sophisticated reasons for the failure of every business, but it ultimately (with some rare and notable exceptions) boils down to one thing: running out…
No successful big business owner is an island. You can keep a small business running by yourself, but if you are ready to achieve growth, then…