
How to measure customer loyalty
Understanding how loyal your customers are is important if you want to focus your sales and marketing effort in the right places.
Advice on growing your small and medium sized business, SME, in the UK. Hiring and managing staff and finance plus marketing all on one website

Understanding how loyal your customers are is important if you want to focus your sales and marketing effort in the right places.

5 things to remember when doing your Self Assessment tax return at the last minute

‘New year, new career’ has made its usual appearance across media channels this month and the encouragement of annual reflections often makes employees wonder if the…

Become more powerful and successful in everything you do.

A tiny Norfolk, UK, manufacturing business is transforming itself into a broad-based lifestyle brand with an unusual approach to raising money that combines the benefits of…

Is your team stressed out? These days, everyone seems overwhelmed and way too busy. But even when your team members have a lot on their plates,…

Whatever kind of work you're doing, you're probably fighting some kind of distraction--whether it's electronic, in person, or internal.

FreeAgent, the UK’s market-leader in online accounting specifically designed for micro-businesses and freelancers, has pledged to make Self Assessment less stressful for one small business this…

Cold, wet weather, flu bugs and the post Christmas blues all culminate in a rise in sickness absence at this time of year, making this a…

Monday January 26th will mark 100 days from the next General Election and a potential change of government. Business owners shouldn't assume that reliefs available today…

If you're a marketing manager and have been contemplating SMS marketing you may be wondering what all the fuss is about.

Excelling at Customer Experience provides a rare opportunity to beat larger competitors in a direct comparison. SMEs can grab a bigger slice of the pie by…

It’s a new year and you’ve decided to give your company a much needed brand boost and consider an improved image, but where do you start?…

When you think of business growth, cutting your costs isn’t the first tactic that springs to mind. It’s all too easy to focus on the ‘sexier’…

With UK self-employment at a record high and the deadline for online self-assessment tax returns looming at the end of January, now is the time to…