
8 words to avoid when selling
These words really raise your customer's hackles and potentially kill potential sales stone dead.
Advice on growing your small and medium sized business, SME, in the UK. Hiring and managing staff and finance plus marketing all on one website

These words really raise your customer's hackles and potentially kill potential sales stone dead.
National enterprise campaign StartUp Britain is set to hit the road this summer to help to boost the number of businesses started in 2013 to a…

L&D teams must redefine their role to resolve a growing tension between how individuals want to approach learning and how organisations want to deploy it, according…

I read this past week or so of a woman driving on the M25 in Surrey who was forced to dramatically stop in the fast lane…

As Mary Portas showed us, the British high street has been in decline for years with independent retailers and small businesses suffering because of larger corporate…

It can be hard to imagine that a company which started in a coffee shop wrote over £23,477m of business in 2011. However, things have changed…

Many of London’s most iconic buildings include business centres offering accommodation on flexible terms to a whole range of companies including many small businesses. Michael Davies…

According to the Department for Business Innovation & Skills’ basic information risk management can stop up to 80 per cent of the cyber-attacks, allowing companies to…

Many people, at some point in their working lives, have to have a difficult conversation with someone. It might be about a performance issue or something…

Going paperless “would save NHS billions”… so says Jeremy Hunt. Neil Maude offers advice for SMEs on how to manage a culture change and prepare offices…

MDs who organise their calendars into ‘In’ days and ‘Out’ days are more effective and productive than their peers who constantly pour over their emails.

I’m all for being approachable and friendly at work and in business situations, but I’ve had cause recently, as those who follow my blog will know,…

Carpet fitter Andy Brodie may not be a celebrity, but he could soon be the most recognised person in Britain after being chosen as a poster…

School children across the UK have been set a challenge to unleash their entrepreneurial potential by entering Tycoon in Schools 2013 – the national enterprise competition…

Our latest research on cash flow and finance paints a depressing view of SME confidence around their finances. Not only are they concerned at the rising…