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News. 17,516 articles · updated 6 Nov

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News

The true cost of email interruptions

New research from Loughborough University has found that interruptions can can have a significant effect on productivity of the workforce with tasks taking a third longer…

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News

Q1 marks five year high in business turnover

A report looking at the turnover of 4,000 UK businesses revealed the first quarter of 2012 was the best performing quarter, year-on-year since the start of…

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Finance

Manufacturers ‘could drive UK recovery’

Manufacturers' financial health has dramatically improved over the past year, with experts predicting the sector could "drive the UK's recovery".

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News

Is more UK quantitative easing now off the table?

Monetary Policy Committee member Adam Posen’s surprise decision to curtail his calls for further quantitative easing in the UK raises questions over the Bank of England’s…

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News

What’s my line?

Contact centres should tear up their scripts to deliver effective customer service, says Datapoint