
Violent attacks on shop staff fall by a fifth but remain ‘unacceptably high’
Daily incidents of violence against UK retail workers have fallen to 1,600, but industry leaders warn levels remain far above pre-pandemic norms.
Amy Ingham is a reporter at Business Matters, covering UK business news with a focus on breaking news, business policy, late payments and insolvency. She joined the magazine in 2026 after completing the NCTJ Diploma in Journalism at Harlow College's journalism school. Her recent reporting includes British Steel's nationalisation and its impact on SME suppliers, the decline in late payments by large firms, and Insolvency Service director disqualifications. Reach her at aingham@cbmeg.co.uk.

Daily incidents of violence against UK retail workers have fallen to 1,600, but industry leaders warn levels remain far above pre-pandemic norms.

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