With the latest Gallup report showing the UK as having only 10% of workers as being ‘highly engaged’, it raises the question of just how do we show employees how much they’re appreciated?
Category: Columns
Columns, blogs and opinion from some of the UKs leading business opinion makers and entrepreneurs and small business owners
Unlocking business success with virtual card payments
In a world of struggling supply chains and unexpected economic circumstances – ensuring cash flow and profitability is a top priority for many businesses.
Embracing the pivot: a growing trend on the business landscape
The ability to adapt and change course can be the difference between thriving and merely surviving in today’s fast-evolving economy.
Accountability is an essential part of running a business, not something to be feared
Taking accountability can seem daunting but is widely considered the moral thing to do, and the same is true within workplaces. To be able to create a workplace where people feel comfortable and willing to take accountability, both good and bad, it is important that businesses foster a healthy and safe environment.
The power of a negative review
As buyers (whether that’s B2B or B2C) we’re increasingly savvy. Far from making purchasing decisions alone, we trawl the web in search of trust signals from the brands we may want to buy from, harnessing other people’s experiences, industry credentials, and client lists.
My Imposter Self and Me
It was December 30th, and the honours list was announced on the news. I’d been given a tip off that I may have been included in the 2024 list, so as soon as the news was announced, I went to check the full list and see if my name was there. Nothing. I was gutted, but reasoned that I was not worthy enough to deserve such a title.
Ready to grow? How to get in shape for investment
All businesses currently face a challenging economic environment, and growth businesses are no different. Fuelling the UK’s growth economy, these dynamic businesses are perfectly positioned to seize opportunities and manage challenges ahead in a measured way.
Why some of the old rules still apply in business
In today’s fast-paced business landscape, the phrase ‘This is how we do things around here’ seems to have lost its relevance.
Providing credibility to your numbers
Who and what data you trust in business is important and increasingly audits are being used to provide confirmation of the facts – whether to shareholders, potential investors or banks.
Everyone says they want feedback on their ideas – but this isn’t entirely true. Even for the business critical issues
Even the most well-meaning and gently delivered constructive criticism can feel like a complete shock to the system, and most people do not take feedback as well as they’d perhaps like
From Grief to Growth: The Transformative Journey of Empathy in a Chemical Company
In a quiet corner of the bustling chemical company, I found myself entangled in a story that unfolded the resilience of the human spirit and the transformative power of empathy.
Business Planning: A Royal Pain or the Secret to Your Success?
Business planning. Two words that fill us all with joy. No?
It’s the experience that counts – ways to retain your customers
“There’s no substitute for experience.” This is a phrase we hear often in business and our wider lives. But while this commonly refers to choosing people or a company to provide a service, shouldn’t the phrase also apply to the experience your customer receives?
Using a shareholder agreement to avoid conflict, delays and costly mistakes
If the last few years have taught us anything, it’s how unpredictable the world can be and the importance of planning ahead for challenging circumstances.
Why CAC and LTV are ‘must know’ concepts for every entrepreneur
Do you know what your business pays in sales and marketing costs to attract one additional customer? Do you know the average profit your business realises from a future customer relationship? Gaining insight into your Customer Acquisition Cost (CAC) and Lifetime Value (LTV) is crucial.
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