Category: Advice

You would think that most customer-facing businesses will already be catering to customer demand for cashless payments, or will certainly be considering taking the leap towards accepting credit and debit cards.

Are you suffering from change fatigue? Not sure? Here Steve Hearsum, development consultant at leadership institute, Roffey Park, looks at what change fatigue is and what you can do to avoid it.

Have to give an employee bad news? Here’s why you should welcome the awkwardness–and how to overcome it.

Mental illness is much more common and costly to employers than most realise. One in five adults will experience a diagnosable mental illness in any given year and more workers are absent from work because of stress and anxiety than any physical illness or injury.

The perfect career won’t just happen – we’re all responsible for our own destiny. Linda Jackson, managing director of 10Eighty, explains how you can start planning yours.

It’s great news that the economy is improving. Wherever you look, pundits are lining up to say how much better the economy is doing and that the good times are set to roll again.

Have you ever considered what’s really stopping your team from working effectively? Here, Sue Binks, senior consultant at leadership institute, Roffey Park, takes a look at what could be affecting their performance and productivity.

Customer reviews are increasingly used to measure a company’s online reputation. Andy Mabbutt, CEO of the global feedback engine Feefo, gives his top tips on the best way to deal with negative feedback.

The current climate offers strong export opportunities for UK businesses, but they require support to in turn identify and capitalise on them.

Employee absence is one of the biggest costs to the UK economy, at around £14bn per year according to the Office of National Statistics (ONS).

Connected technologies are revolutionising business. Innovative companies are already embracing Machine-to-Machine (M2M) technology to send, receive, analyse and act on data in real time, to drive efficiency, productivity and growth.

Ideas mean nothing unless they are made real. Entrepreneurial ideas get turned into products and services and are sold to customers to make a difference.

Bosses need to be more alert to the security risks of business contacts stored on employees’ mobile phones and tablets, warns data destruction expert Julie Pickersgill.

If you sell goods or services to customers, it’s likely that you’ll also have to invoice those customers for the work you’ve done. But what information are you actually required to include on your invoices – and is there anything you can add that can help you get paid faster?

With the economic recovery now well underway many UK businesses are looking beyond these shores to expand into new markets that will enable them to broaden their revenue stream.