Business advice to help you grow your SME and small & medium sized company and help you grow your company
You love your work – but you can’t stand the person you work with. It’s a struggle to keep you both from bickering, let alone falling into a full-blown, claws-out argument. But you don’t want to give up your job and murder is clearly out of the question! So what can you do?
I’ve lost count of the amount of times someone has called another person ‘lucky’. And that situation happens just as much in sales, as it does in other aspects of life!
At a time when the number of people starting a business is at a record high the small business publisher Brightword Publishing has launched a Start Up Kit to ease the process of going it alone.
There is a worrying tendency that has developed over the years for a level of ‘being promoted to the level of your incompetence’ to become ever more widespread. We’re taking a look at public and motivational speakers and wondering what qualifies us for the title.
Customer service is a crucial way to differentiate your business and increase its robustness to weather out the current economic uncertainties. Rather than just examining best practice, examine and learn from any examples of poor customer service you experience yourself to stimulate improvements in your own business.
As the new year has arrived many businesses will be taking a fresh look at their operating costs in light of the tough financial conditions that 2010 had to offer, and which show no immediate signs of improving.
Follow these tips to ensure that your business doesn’t get the ‘call me back after Christmas’ objections, and make sure that in January you can still get hold of them!
Websites are no longer simply the online ‘face’ of a business. Customers expect more from a company’s website than a home page. To use an analogy of buying a house, how many people make a purchase based on how attractive they find the outside of a building? Buyers want to be able to enter a home, have a good look around and get a feel of a house, before making a purchase decision
Let me explain why so many business owners and salespeople get the ‘call me back after Christmas’ objections, only to find in January that they can’t get hold of the person ever again!
If you don’t actively manage your customer base, you’ll end up diluting your resources for growth. If you want your company to grow you need to decide what sort of clients you want – so how do you pin point those that are worth keeping?
You’ve got great plans for your business, fabulous ideas for new products or services, a marketing strategy that just can’t fail – and yet despite your best intentions you haven’t actioned any of them.
Today, economic changes are happening at a breakneck pace. The combination of technology, global marketplaces and the recession have forced many companies to re-examine their strategy and take a serious look at what the company of the future will look like. Neal Gandhi, the author of Born Global, offers some advice on expanding globally.
When you have a great product, a product that you believe everybody could, or should, want, if only they knew about it, it is incredibly disheartening if you cannot find a successful way to get that product to market.
This time, I want to talk about a couple of growing pains that we had building a team. To start with, I think it’s important to explain a bit about the growth of A Suit That Fits to give you some context.
In this rapidly shrinking world we need to take advantage of the business opportunities of dealing with foreign companies and business owners.
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