
How to avoid common CRM pitfalls
Customer Relationship Management (CRM) solutions are nothing new; the market was estimated to be worth $26.3 billion in 2015, a 12 per cent increase since 2014.…
Advice on growing your small and medium sized business, SME, in the UK. Hiring and managing staff and finance plus marketing all on one website

Customer Relationship Management (CRM) solutions are nothing new; the market was estimated to be worth $26.3 billion in 2015, a 12 per cent increase since 2014.…

Have you found a work-around for a common issue in your field? Are you just back from an industry conference, with some insights on the latest…

“A journey of a thousand miles starts with a single step”, as the philosopher Lao Tzu said. But that first step is also one of the…

When you’re starting out in business, it can be tempting to run all of your finances through your personal bank account, rather than going through the…

According to the Federation of Small Businesses, 99.9 percent of the 5.4 million businesses in the UK are SMEs, and they generate roughly half of the…

Winning an award can provide a powerful boost to your business. Not only will it give your company exposure in front of other businesses, potential customers…

Every small business will encounter a late payer. There will be times when this leaves SMEs struggling with their own cashflow due to the payment gap…

If you thought the role of a personal assistant was limited to booking tickets, scheduling appointments and taking calls, think again.

Today’s consumers are time-poor, so when it comes to shopping - whether it’s for a pair of shoes or an electrician, convenience and speed shape their…

When I speak from the stage about leadership, I often start by asking the audience three questions....

By now most people will have heard of Bitcoin, but the e-currency that can be used for online payments has yet to make a massive impact…

It can be daunting for any new leader in business, politics or sports – as all eyes will be on them and the expectations from others…

For businesses, platforms like Twitter, LinkedIn and Facebook have become essential components of their customer service and marketing strategies.

Financial professionals need to ensure they’re equipped to spot signs of money laundering within their company, as the European Commission continues to introduce tough new laws.

Believe it or not, it has been 20 years since pay-per-click was first introduced to our screens, which, according to research, was developed by online directory…