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Listening to complainers is bad for your brain

Do you hate it when people complain? It turns out there’s a good reason: Listening to too much complaining is bad for your brain in multiple ways, according to Trevor Blake, a serial entrepreneur and author of Three Simple Steps: A Map to Success in Business and Life. In the book, he describes how neuroscientists have learned to measure brain activity when faced with various stimuli, including a long gripe session.

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Why staff cuts don’t have to be the answer

A recent survey from the Chartered Institute of Personnel and Development showed that two-thirds of companies believe they will have to cut jobs if the economy does not improve over the next 12 months. However, as most businesses are acutely aware, while reducing the payroll may be necessary, there can be negative ramifications; for example skills shortages, impact upon resourcing, damage to morale and so on.

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Five Questions Every Sales & Marketing Director Must Answer

If sales are slow, or the uptake on a new product or service is not as good as expected, it is not always easy to discern where the problems are. One area in which you need to be sure, is that the Sales and Marketing strategy is right. Here Grant Leboff, principal of The Intelligent Sales Club, suggests that unsatisfactory answer to any of these questions may indicate where the issues lie.

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